Privacy Policy & Terms of Service

Privacy Policy

FullhandIT LC is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website, www.fullhandit.com (“Website”), or interact with us in any other manner.

Information We Collect

We may collect the following types of information from you:

Personal Information:
When you contact us through our Website, phone, or email, we may collect personal information that you provide, including your full name, phone number, email address, and mailing address.

Automatically Collected Information:
When you visit our Website, we may automatically collect certain information about your device and usage, including IP address, browser type, operating system, referring URLs, and pages viewed.

How We Use Your Information

We use the information we collect for the following purposes:

To Communicate with You:
We use your contact information to respond to your inquiries, provide our services, send administrative information, schedule or coordinate service appointments, and keep you informed about your service request, project, or our services.

Marketing and Promotional Communications:
With your consent, we may use your information to send you updates, newsletters, or marketing communications via email, phone, or text message. You can opt out of receiving these communications at any time by following the instructions provided in the communication or contacting us directly.

Legal Compliance:
We may use your information to comply with applicable laws, regulations, or legal obligations, including responding to subpoenas, court orders, or legal requests.

Consent to Receive Text Messages

You are not required to consent to receive text messages from FullhandIT LC. By providing your phone number and opting in, you consent to receive text messages from FullhandIT LC regarding your inquiry, our services, scheduling, service updates, or other related matters. Message and data rates may apply. Message frequency may vary. You can opt out of receiving text messages at any time by replying “STOP” to any text message you receive from us. Please note that opting out may limit our ability to communicate with you regarding your services or our ongoing business relationship.

Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We do not sell, rent, release, or transfer your SMS consent or phone number to any third party for any third-party marketing purposes. We may share your information in the following circumstances:

Service Providers:
We may share your information with our service providers who perform services on our behalf, such as marketing, customer service, scheduling, or technical support. These service providers are contractually obligated to protect your information and use it only for the services they provide.

Legal Requirements:
We may disclose your information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect our rights, property, or the safety of our users or others.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

Opting Out:
You may opt out of receiving marketing communications from us by following the instructions in those communications or contacting us directly. If you opt out, we may still send you non-promotional communications related to services we are providing to you or our ongoing business relationship.

Access and Update Information:
You have the right to access, update, or correct your personal information. To do so, please contact us using the information provided below.

Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

SMS Message Communication

Text (SMS) Message Communication may be sent by FullhandIT LC, either directly or via a third-party agent or authorized service provider, through your communication service provider in order to deliver it to you. You agree that your communication services provider is acting as your agent in this capacity. No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

FullhandIT LC
Email: info@fullhandit.com
Phone: 702-788-9809
Website: www.fullhandit.com
Mailing Address: [Insert business mailing address]

SMS Terms of Service

FullhandIT LC
Last Updated: December 1, 2025


1. Introduction

These SMS Terms of Service (“SMS Terms”) describe how FullhandIT LC (“we,” “us,” or “our”) uses text messaging (SMS) to communicate with individuals who consent to receive messages from us. By opting in to receive SMS messages from FullhandIT LC, you agree to these SMS Terms, our Privacy Policy, and our general Terms & Conditions.

If you do not agree to these SMS Terms, please do not opt in to SMS communications.


2. Types of SMS Messages We Send

By opting in, you consent to receive one or more of the following types of SMS messages from FullhandIT LC:

  • Service-related updates
  • Scheduling and appointment reminders
  • Dispatch or technician arrival notices
  • Project updates or support notifications
  • Account-related alerts
  • Customer service responses
  • Occasional promotional or marketing messages
  • Verification or confirmation messages

The message types you receive will be consistent with the reason you opted in.


3. Opt-In Requirements

By providing your phone number and opting in:

  • You confirm you are the owner or authorized user of the phone number provided.
  • You agree to receive SMS messages from FullhandIT LC at the number you supplied.
  • You certify that you are 18 years of age or older.
  • You acknowledge that your consent to receive SMS is not required to receive services from us.

You may opt in via website forms, service requests, quotation requests, scheduling tools, or by texting keywords we provide.


4. How to Opt Out

You can opt out of receiving SMS messages from FullhandIT LC at any time by replying:

STOP

Upon opting out, you will receive a final confirmation text stating that you have been unsubscribed. After that, you will no longer receive SMS messages from us unless you opt in again.


5. How to Request Help

If you need assistance with SMS communications, reply:

HELP

Or contact us directly:

📧 info@fullhandit.com
📞 702-788-9809


6. Message Frequency

SMS message frequency may vary depending on:

  • The services you request
  • Appointment or project activity
  • Customer support needs
  • Your level of engagement
  • Marketing preferences

You may receive multiple messages in a single day depending on service updates or scheduling.


7. Message & Data Rates

Standard message and data rates may apply from your mobile carrier.
Your carrier is not responsible for delayed or undelivered messages.


8. Privacy & Data Protection

FullhandIT LC respects your privacy.
We do not:

  • Sell your phone number
  • Sell or transfer SMS opt-in consent
  • Allow third parties to use your number for their marketing
  • Share your SMS-related data other than as required to send messages

SMS data is used strictly for communication related to FullhandIT LC.

You can read our full Privacy Policy here:
🔗 https://www.fullhandit.com/privacy-policy/


9. Mobile Carriers & Delivery

SMS delivery is not guaranteed and depends on your mobile carrier.
Carriers are not liable for delayed or undelivered messages.

Supported carriers may include AT&T, Verizon, T-Mobile, Sprint, and others.


10. Unauthorized Use

You may not:

  • Use SMS services for fraudulent purposes
  • Provide someone else’s phone number without permission
  • Interfere with or misuse our SMS systems

Violations may result in legal action or suspension of SMS access.


11. Changes to SMS Terms

We may update these SMS Terms at any time.
Revisions will be posted with an updated effective date.
Your continued use of SMS services after changes constitute acceptance of the updated terms.


12. Contact Us

For questions about these SMS Terms, contact:

FullhandIT LC
📧 info@fullhandit.com
📞 702-788-9809
🌐 www.fullhandit.com

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